The profits are considered to be the following: You can see the process itself, as ‘the Transportation Symbol represents movement from one work area to another’ (Graham 2010, p.1). Thus, our scheme num.2 shows us that combining the points order creating and delivery scheduling, BPI allows us to improve the pizza-making process. In my opinion, the above-mentioned tasks were performed well (look at the first scheme).Īccording to BPI studies, the pizza-making process improvement is possible due to labor costs reduction: 3) The information that is assembled on the map must be valid. 2) The map itself must be organized in a way that enables everyone involved to clearly understand the process. 1) The operating people whose work is being mapped must supply information for the map and must understand and support the reasons for the mapping. Three essentials must be handled well to assure good process mapping. The second vertical line shows us process management. The first vertical line includes/shows us a manufacturing/production process (customer’s call, order creating, pizza preparing, delivery schedule, the process of delivery, and final aim achieving). ![]() According to Graham (2004, p.1), ‘The point of process flowcharting is to provide a visual representation of the process including each item in the process.’ So, you see that the details are not ignored in the scheme. The item’s interdependence is expressed by horizontal and vertical lines. However, one is to take into account that a line flow is considered to be rather simple. The methodology allows us to understand the constituents of the process. So, the flowcharting method I used reminds us of the method of IBM which appeared in the early sixties. Thus, Graham (2006, p.1) states, ’The value of a process map is determined by how well it helps the reader understand the process.’
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